📄 Legal

Terms & Conditions — fh99

Please read these terms carefully before registering or using the fh99 platform. By accessing fh99, you agree to be bound by the conditions set out below.

🕐 Last updated: January 2026
Overview

Introduction to fh99 Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", or "You") and fh99 ("Platform", "We", "Us", or "Our") governing your access to and use of the fh99 website, mobile browser interface, games, betting services, promotional offers, and all related features available at fh99.asia. These Terms should be read in conjunction with the fh99 Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference.

By registering an account, accessing the fh99 website, or placing any wager on the platform, you confirm that you have read, understood, and unconditionally accepted these Terms. If you do not agree to any part of these Terms, you must immediately cease use of the fh99 platform and close your account. fh99 reserves the right to amend these Terms at any time. Continued use of the platform after any amendment constitutes your acceptance of the revised Terms.

Key Principles

Terms at a Glance

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Age Restriction: 21+
fh99 is strictly for players aged 21 and above. Any player found to be under 21 will have their account closed and any funds held pending identity verification.
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Bangladesh Players Welcome
fh99 is designed for players in Bangladesh. Players must confirm they are not accessing the platform from a jurisdiction where online gambling is prohibited by local law.
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Bonus Terms Apply
All bonuses and promotional offers are subject to wagering requirements. fh99 publishes the full wagering requirement for each offer at the point of claim. Players must meet all conditions before withdrawing bonus-derived funds.
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Local Payment Methods
Deposits and withdrawals are processed via bKash, Nagad, Rocket, and Upay. All transactions are conducted in Bangladeshi Taka (BDT). Minimum deposit is ৳100. Processing times and limits are published in the Payments section of the platform.
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Fair Play Enforced
All game outcomes on fh99 are determined by certified Random Number Generator (RNG) systems. Collusion, use of automated betting tools, exploitation of software errors, and any form of fraudulent activity will result in immediate account suspension and forfeiture of all balances.
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SSL Security Standard
All data transmitted between your device and fh99 is protected by SSL encryption. fh99 does not store payment card details. Account credentials must be kept confidential. Players are responsible for all activity conducted under their registered account.
Who May Play

Eligibility Requirements

To register and use fh99, you must satisfy all of the following eligibility requirements at the time of registration and at all times during your use of the platform:

  • You must be at least 21 years of age. fh99 applies a strict minimum age policy and will verify age during the KYC process.
  • You must be a natural person with full legal capacity to enter into a binding contract under the laws applicable to you.
  • You must not be accessing the platform from a jurisdiction where online gambling is prohibited. You are solely responsible for determining whether your use of fh99 is lawful in your location.
  • You must not be a current or former employee of fh99, or an immediate family member of such an employee, in any capacity that may create a conflict of interest.
  • You must register only one account. Multiple accounts per person are prohibited. fh99 will close duplicate accounts and may forfeit associated balances.

fh99 reserves the right to request documentary evidence of eligibility at any time. Failure to provide satisfactory evidence may result in account restriction, suspension, or permanent closure at fh99's sole discretion.

Registration & KYC

Account Registration and Verification

To access the full range of fh99 features — including deposits, withdrawals, and promotional offers — you must complete the registration process and, where required, submit to identity verification (KYC). When registering, you must provide accurate, current, and complete information. You must not impersonate any other person, provide false information, or use another person's identity or payment details.

  • You are responsible for maintaining the confidentiality of your username and password. You must not share login credentials with any third party.
  • fh99 may require proof of identity (national ID, passport, or driving licence), proof of address (utility bill or bank statement dated within 90 days), and proof of payment method ownership before processing any withdrawal.
  • All personal data submitted during registration and KYC is handled in accordance with the fh99 Privacy Policy.
  • You must notify fh99 promptly if you become aware of any unauthorised access to or use of your account.

fh99 reserves the right to suspend or close any account that appears to contain false information, that is associated with fraudulent payment activity, or that poses a risk of harm to the platform's integrity or to other users. Where an account is closed under these circumstances, fh99 will provide written notice to the registered email address.

Payments

Deposits, Withdrawals, and Payment Conditions

fh99 accepts deposits and processes withdrawals exclusively via the following Bangladeshi mobile financial services: bKash, Nagad, Rocket, and Upay. All transactions are denominated in Bangladeshi Taka (BDT). fh99 does not accept deposits from third-party payment sources — all deposits must originate from a payment account registered in your own name.

The following payment conditions apply to all fh99 accounts:

  • Minimum deposit: ৳100 per transaction. Maximum deposit limits may apply and will be communicated within the platform's payment interface.
  • Withdrawal requests are subject to completed KYC verification. fh99 processes verified withdrawal requests as promptly as operationally possible, typically within a few hours during standard operating hours.
  • Withdrawals may only be made to the same payment method used for the original deposit, subject to operational constraints. fh99 may apply withdrawal verification checks for large transaction amounts.
  • fh99 reserves the right to delay or decline any deposit or withdrawal that it reasonably suspects is associated with fraudulent activity, money laundering, or breach of these Terms.

fh99 does not charge platform fees on standard deposits or withdrawals. However, your mobile financial service provider may apply their own transaction fees. Players are responsible for any such third-party fees. All currency conversions, where applicable, are applied at the prevailing mid-market rate at the time of the transaction.

Promotions

Bonuses and Promotional Offers

fh99 offers bonuses and promotions to eligible players from time to time. Acceptance of any bonus constitutes acceptance of the specific terms attached to that offer, including the wagering requirement. The following general bonus conditions apply to all fh99 promotions unless the specific promotion states otherwise:

  • 1One Bonus Per Player — Each promotional offer may be claimed once per registered account, per household, and per device. fh99 will cancel duplicate bonus claims and may close associated accounts.
  • 2Wagering Requirements — All bonus funds are subject to a wagering requirement before withdrawal is permitted. The applicable rollover multiplier is specified at the point of claiming each offer. Wagering must be completed within the stated validity period.
  • 3Eligible Games — Not all games contribute equally to wagering requirements. Live casino games, sports betting, and certain slots may carry different contribution rates, which are disclosed in the full terms of each promotion.
  • 4Withdrawal of Bonus Funds — Real-money deposits and bonus funds are tracked separately. Players may withdraw real-money deposits at any time subject to KYC completion. Bonus funds and winnings derived from bonus play cannot be withdrawn until all wagering requirements have been satisfied.
  • 5fh99 Right to Amend Promotions — fh99 reserves the right to modify, suspend, or withdraw any promotional offer at any time without prior notice. Any modification will not affect a bonus already claimed and in progress, provided the player has not acted in bad faith.
Conduct Rules

Fair Gaming and Prohibited Conduct

fh99 is committed to maintaining a fair, secure, and enjoyable environment for all players. The following actions are strictly prohibited and will result in immediate account suspension, forfeiture of all balances, and may result in reports to the relevant authorities:

  • Using automated software, bots, scripts, or any artificial intelligence tool to place bets, exploit game mechanics, or gain an unfair advantage over other players or the platform.
  • Colluding with other players to manipulate game outcomes, share information about live hands or events in real time, or otherwise undermine the integrity of any game or betting market.
  • Exploiting software bugs, errors, or technical malfunctions to obtain credits, free spins, or any other benefit not intended by fh99. Any winnings obtained through exploitation of a technical error are void and will be reversed.
  • Depositing funds derived from illegal activity, using stolen or fraudulently obtained payment credentials, or using fh99 in any manner that facilitates money laundering or other financial crimes.
  • Opening multiple accounts for the purpose of claiming multiple bonuses or circumventing account restrictions imposed by fh99 for responsible gaming or security reasons.

fh99 employs automated and manual monitoring systems to detect prohibited conduct. Where prohibited conduct is detected, fh99 may take any or all of the following actions without prior notice: suspend or permanently close the account, void all pending and settled bets placed during the period of prohibited conduct, forfeit all real-money and bonus balances, and report the matter to law enforcement or financial regulatory authorities where required by law.

Player Wellbeing

Responsible Gaming Commitment

fh99 is committed to responsible gaming. Players who wish to manage their gambling activity may access deposit limits, session time reminders, and self-exclusion options directly from their account panel. Self-exclusion may be applied for a defined period or on a permanent basis. During any active self-exclusion period, fh99 will take reasonable steps to prevent the excluded player from accessing the platform, including declining deposits and blocking login.

fh99 strictly prohibits minors from accessing the platform. Players must be 21 years of age or older to register and play. If you are concerned that gambling is negatively affecting your life or the life of someone you know, please visit the fh99 Responsible Gaming page for guidance, or contact our support team who can assist you in applying account restrictions or initiating self-exclusion.

Intellectual Property

Intellectual Property Rights

All content on the fh99 platform — including but not limited to the website design, graphics, logos, text, software, game interfaces, promotional materials, and any compilations thereof — is the exclusive property of fh99 or its licensed content providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the fh99 platform solely for your personal, non-commercial entertainment purposes in accordance with these Terms.

You must not reproduce, distribute, publicly display, reverse engineer, decompile, or otherwise exploit any part of the fh99 platform or its content without the prior written consent of fh99. Unauthorised use of fh99 intellectual property may give rise to a claim for damages and may constitute a criminal offence under applicable law.

Liability

Limitation of Liability

To the fullest extent permitted by applicable law, fh99 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to loss of winnings, loss of data, loss of goodwill, or any other intangible losses, even if fh99 has been advised of the possibility of such damages.

fh99 does not warrant that the platform will be available without interruption, error-free, or free from viruses or other harmful components. fh99 will use commercially reasonable efforts to maintain platform availability but does not guarantee continuous, uninterrupted access. In the event of a technical error affecting the outcome of a game or bet, fh99 reserves the right to void the affected transaction and return the staked amount to the player's account.

Important: Gambling involves financial risk. You should only gamble with funds you can afford to lose. fh99 does not guarantee winnings and accepts no liability for financial losses incurred through use of the platform. If gambling is causing you financial or personal harm, please use the responsible gaming tools available in your account or contact our support team.
Changes & Governing Law

Amendments and Governing Law

fh99 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, fh99 will update the "Last updated" date at the top of this page and, where practicable, notify registered players via their registered email address. Your continued use of the platform following notification of any change constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the platform and may request account closure by contacting support.

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with general principles of international online gaming law and the internal policies of fh99. fh99 makes no representation that the platform is appropriate or lawful for use in any particular jurisdiction. Players are solely responsible for determining the lawfulness of their participation in online gambling under the laws applicable to them.

Contact Us

Questions About These Terms

If you have any questions about these Terms and Conditions, or if you wish to make a formal complaint regarding the platform, please contact the fh99 support team. Our team is available 24/7 and will respond to all written queries as promptly as possible.

Support Email
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